McDonald’s quietly fixes its customers’ biggest menu beef

Americans increasingly view fast food as a luxury item.

As costs rise everywhere, people are taking a closer look at their spending, but they don’t always like what they see, especially when it comes to fast food. It’s an area known for offering great value, but many Americans no longer see it that way, according to a Lending Tree survey of 2,000 Americans.

  • Three-quarters of Americans typically eat fast food at least once a week, but a majority (62%) say they Eat less because of rising prices. In fact, 65% of Americans were shocked by the high price of their fast food bill in the past six months.

  • More than three-quarters (78%) of consumers Treat fast food as a luxury Because it’s getting more and more expensive.

  • Additionally, half of Americans say they view fast food as a luxury item because they financial difficulties.

  • While 67% of Americans agree that eating fast food should Cheaper than eating at home, 75% said this was not the case.

  • Nearly half (46%) said Fast food costs similar to local dine-in restaurantswhile 22% said fast food is more expensive.
    Source: Lending Tree

As an occasional McDonald’s customer, it’s hard to ignore that a $10 bill doesn’t cover every meal. This makes what was once a cheap option seem expensive compared to healthier and perhaps tastier options.

The problem hurt McDonald’s sales, and the company made significant changes to address the issue.

According to McDonald’s financial report, U.S. same-store sales fell 3.6% in the first quarter of 2025.

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This is part of the global challenges facing the company, something CEO Christopher Kempczinski addressed during the first-quarter 2025 earnings call.

He said: “Our global sales in the first quarter were down 1%, and while we expected global QSR industry traffic to decline in the first quarter, actual industry traffic declines in several large markets, including the United States, were greater than our expectations. In the United States, overall QSR industry traffic from lower-income consumer groups was down nearly double digits from the same period last year.”

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The CEO made it clear during the chain’s second-quarter earnings call that he understands McDonald’s has a value perception problem.

“We recognize that consumer perceptions of value are most impacted by our core menu pricing. We are working closely with our U.S. franchisees to capitalize on this opportunity and we are developing ideas on how to address this issue across the system,” he said.

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