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Something Big Is Changing at Harley-Davidson — A Tough Road for an American Icon as Dealerships Shut Down

A group of riders participating in a motorcycle rally riding American motorcycles Harley Davidson "Sangiovese trip" By Ravenna Chapter
Image credit: ermess/Shutterstock.

Harley-Davidson, the nearly 122-year-old American motorcycle manufacturer, is going through one of the most tumultuous periods in its recent history, with multiple dealerships across the United States set to permanently close in 2025.

The closures are a derivative of the deep structural challenges facing the company, including changes in consumer demand, changing economic conditions and new leadership’s efforts to reverse a long period of financial decline and brand weakening. The developments come as Harley attempts to stabilize its core business while implementing a major transformation of its financial operations.

In the first few weeks of 2025, 11 Harley-Davidson dealers have permanently closed their doors in towns across the country, including Springfield, Illinois, Bloomsburg, Pennsylvania, eastern Iowa, Elkhart, Indiana, Maryland, Colorado, Wyoming, Texas and Missouri.

The closures affect dealerships that have been in business for decades, many of which are family-owned and are centers of the local riding community. The Sun said owners cited unsustainable economic pressures and decisions made by manufacturers that left their businesses unviable.

Image credit: Harley-Davidson.

The dealership closures are not isolated incidents. Reports and community discussions on motorcycle forums reveal an ongoing trend of stores quietly closing or merging into larger businesses.

Dealership owners and riders point to a variety of factors that have made the Harley retail model unsustainable, including a shrinking pool of traditional Harley buyers, rising operating costs, rising interest rates and a sharp decline in sales. In some cases, dealers have had to merge with larger groups to survive.

Basic business performance trends help explain why Harley’s dealer network is under pressure. In the second quarter of 2025, Harley’s motorcycle business revenue dropped significantly by approximately 23% compared with the previous year.

Weak retail sales and reduced dealer inventories were largely responsible for the decline. During the same period, global motorcycle shipments also fell sharply as the company deliberately reduced dealer inventories to better balance supply with weak demand.

Weak retail results have had a knock-on effect on dealers. Motorcycle dealers rely on sales margins, service revenue and accessory sales to stay profitable. When retail traffic shrinks and inventory remains unsaleable, dealers can quickly become unprofitable.

Many dealers have also invested heavily in sophisticated showrooms and service facilities over the past few years in anticipation of continued growth. Instead, their costs remain high while customer demand falls short of expectations.

Image credit: Harley-Davidson.

A key challenge facing the company is demographic change. Harley’s traditional customer base tends to be older and wealthier than the typical motorcycle buyer. Young riders have been slow to adopt Harley-Davidson models, even as rivals produce bikes more in line with emerging preferences for lighter, more affordable and technologically advanced machines.

Electric motorcycle projects such as the LiveWire program have gained traction but have yet to generate widespread market demand.

In response to these economic and dealer pressures, Harley has made significant financial moves. The company completed a large strategic transaction involving Harley-Davidson Financial Services, selling interest and loan receivables to global investment firms KKR and PIMCO.

The move frees up more than $1 billion in cash for Harley and allows the company to reduce debt and restructure its financial structure for greater flexibility. While the strategy does not directly involve the dealer business, it strengthens the company’s overall balance sheet.

Image source: Harley-Davidson Motorcycles.

Internally, leadership changes followed. New CEO Artie Starrs takes over the leadership role after a period of turmoil at the executive level. The company also announced other changes in senior leadership positions to strengthen commercial, dealer, marketing and operations functions. The moves are designed to unify strategies for product development, dealer support and brand positioning as Harley seeks to reestablish its connection with riders.

Starr and other executives have publicly stressed that the health of the dealer network is critical to any turnaround. During the corporate earnings call, the company pledged to provide dealers with more breathing room by strengthening dealer support through market-focused promotions, inventory discipline and easing compliance penalties for facility guidelines. However, these measures come after years of declining sales and mounting financial pressure at the store level.

The closures prompted strong reactions from the passenger and dealer communities. Regular customers lament the loss of nearby Harley shops that not only provided motorcycle sales and service but also served as social points of contact for riders. Local clubs often rely on these dealers for events and maintenance, and the closure means increased travel distances for many riders seeking dealer support.

As the 2025 Harley story unfolds, the brand’s iconic status is drawing close attention both within and outside the motorcycle community. Enthusiasts hope the company can revive demand and modernize its appeal. Dealers want more consistent corporate support and viable economics. Investors focus on whether strategic financial moves can deliver lasting benefits.

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