If you lose your phone, disabling UPI payments will become an important task. The Unified Payment Interface (UPI) has become India’s main payment system, with UPI transaction volume exceeding 2.8 billion in June. From bill payment to transfer from one bank account to another, UPI can be used for most tasks that require real-time transfers. All major commercial banks in the country support UPI as part of the collective goal of transforming India into a digital economy.
But with the development of UPI as a system that supports digital payments, it also becomes important for users to understand what they should do to save their hard-earned money.
In this article, we detail the steps you should take to disable UPI payments from your linked bank account if you lose your phone.
How to disable UPI payment if you lose your phone
Before starting the steps on how to deactivate UPI transactions if you lose your phone, it’s important to note that you should not share your UPI PIN or any other sensitive details with anyone during this process.
Block your phone number by calling the customer service of your network operator. This will restrict thieves from using your SIM card or lost phone to initiate transactions. Before proceeding with your request, you may be asked to provide your personal details, such as your full name, billing address, and the last recharge or bill amount for verification.
Call your bank service hotline to block your phone number from your account and request that the UPI service be disabled.
Submit a preliminary information report (FIR) about the lost phone. For residents of most states in India, this can be easily done online.
The FAQ page on the National Payment Corporation of India (NPCI) website discusses the issue of blocking mobile numbers when users lose their phones. However, there is no workaround on the site that allows users to block their UPI access.
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