MyGov Corona Helpdesk, the official COVID-19 assistance chatbot of the Ministry of Health, can now be used to book vaccinations via WhatsApp. The chatbot will now allow users to book vaccination spots for their first and second injections and make appointments through an instant messaging app. This happened after MyGov Corona Helpdesk was able to download a soft copy of the vaccine certificate recently. WhatsApp said that so far, users across the country have downloaded more than 3.2 million certificates. The robot was launched in March last year to help prevent misinformation about the coronavirus pandemic. WhatsApp said that since then, more than 1 million users in India have accessed the chatbot.

How to book a vaccination spot on MyGov Corona Helpdesk on WhatsApp

MyGov Corona Helpdesk is a chatbot that can be used on WhatsApp. The new service allows users to book vaccination spots based on the password they enter. It will prompt you to choose your preferred time and date. Using this method, users can jump to the CoWIN platform and look for slots, but instead easily book vaccination appointments on their mobile phones via WhatsApp. However, to register a new user, you need to use the CoWIN platform. To book an upcoming vaccination time slot, please follow the steps below:

  1. Save the number +91 9013151515 on your phone. Go to WhatsApp and search for the MyGov Corona Helpdesk robot. Or, you can go to this link to open MyGoV Corona Helpdesk Chatbot on WhatsApp.

  2. Enter and send ‘Book slot’ In the chatbot on WhatsApp.

  3. This will generate a six-digit OTP on the corresponding mobile phone number. Enter OTP in the chatbot.

  4. The robot will display a list of people registered with that number. Select the person you want to book a vaccination time slot for.

  5. MyGov Corona Helpdesk will display nearby centers based on the password and vaccination type. The user can select the preferred date and location according to the steps mentioned in the chatbot.

  6. All users registered on CoWIN can follow the steps to confirm their COVID-19 vaccination appointment with the center name, date and time.

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Tasneem Akolawala is a senior reporter for TechnologyShout. Her reporting expertise covers smartphones, wearable devices, apps, social media and the entire technology industry. She reported from Mumbai and wrote about the ups and downs of India’s telecommunications industry. Tasneem can be on Twitter via @MuteRiot, and clues, tips and announcements can be sent to

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