Coronavirus raises another type of problem for social networks


Following the corona virus outbreak, racist tweets circulated on Twitter.

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For the latest and information on the Coronavirus , visit WHO website.

Like many young people, Cheenee Osera likes to post videos to TikTok. The 23-year-old attracted 45,000 followers with his optimistic dance moves and lip sync.

But recently, the joy of social has faded. Why: After the novel was completed, Osera's live video began to receive a lot of hurtful comments coronavirus It appeared in Wuhan, China in December.

TikTok users will ask such as "Do you have a coronavirus?" Or "Have you ever been to China?", A Chinese-American student from Washington State Osera. Some people just write "coronavirus" next to the green microbe emoji.

"We Asians are getting frustrated and frustrated by this," Oserra said. She added that after filtering out comments using the words "coronal virus" and "coronal virus," she blocked some users and did not Ignorant speech. "People need to understand that just because you see an Asian, it doesn't necessarily mean that we have a coronavirus."

Osera is not the only one who is distressed by this social media. As COVID-19, coronavirus, Spread, Asians have become targets of hate, racism and xenophobic speech on social media platforms, including Facebook, Twitter, Instagram And TikTok. None of these companies seem to be fully prepared to deal with this paranoia, and all are struggling to balance their rules against hate speech and their support for free speech.

It is difficult to quantify the surge of racist remarks targeting Asians on social media. Facebook, Twitter and TikTok have not responded to questions whether they see an increase in hate speech reports since the corona virus outbreak. But advocacy groups say discrimination, violence and harmful speech against Asians have increased in recent months. CNET found dozens of hate comments and posts Asians on social media, including those using racial insults and permanent stereotypes.

"Languages ​​that incite xenophobia endanger our communities that are suffering from high levels of discrimination," the Civil Rights Coalition's Asian American Advancement Justice group said in a statement. tweet.

Politicians have also been accused of making xenophobic and racist remarks. President Donald Trump Call infectious diseases "Chinese virus", critic Clinton said this runs counter to the global nature of the pandemic and has sparked discrimination against Asian Americans and immigrants. Trump said the term was not racist because the disease was first discovered in China. (On Monday, the President appeared to have changed his stance, referring to infectious diseases as "viruses" at a press conference. He also said: "It is very important that we protect our Asian communities in the United States and throughout Asia. They are an amazing person, and the spread of the virus is by no means their fault in any form or form. "

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According to people of Asian descent, the risk of transmitting COVID-19 is no higher than that of other Americans. Centers for Disease Control and Prevention. of World Health Organization It was said that people should avoid using location names to refer to any disease.

Despite this, racist rhetoric is spreading outside the social media into the real world. In some , Asians have been used as a pretext for mocking or beating others. A man attacked a masked Asian woman inside a New York subway station video The New York Police Department's Hate Crimes Task Force tweeted in February. One people Witnesses who witnessed the incident said the attacker called the Asian woman "a sick bitch." Two teenagers were allegedly arrested after a 23-year-old Singaporean man was beaten in London earlier this month. The man Mo Zhiqiang told BBC News An attacker who kicked him said, "I don't want your coronavirus in our country." Nearly twenty Asian Americans told New York Times They are afraid of doing grocery shopping and other activities and yelling in public.

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Brian Levin, director of the Center for Hate and Extremism Studies at California State University San Bernardino, said the flood of comments would prove to be trying the platform.

"This is a test," Levin said. "Coronavirus, including misinformation and paranoia on many levels, will be part of a lesson plan for social media companies doing right and wrong when writing company history books."

Beware of hate speech online

Facebook, Twitter and TikTok have similar rules for posting hate speech, but they seem to differ in terms of enforcement of policies. CNET showed Facebook, Twitter and TikTok some nasty coronavirus related comments and posts targeted at Asians. Twitter kept most of the posts, while Facebook-owned Instagram and TikTok deleted them. These rules are especially confusing for users who mark hate speech as posts but do not receive a clear explanation when the post is not deleted. Some people never hear again.

Twitter was once hailed as the "wing of freedom of speech for the Free Speech Party", but it appears to have more room to maneuver than other platforms.

Twitter said the tweet and other tweets that users said were racist did not violate its rules.

Screenshot of Queenie Wong / CNET

In March, Chicago rapper Lil Reese using the @ LilReese300 handle tweeted that the Chinese were "disgusting." He accused them of destroying the world and using emoji to represent the earth. The tweet has more than 59,000 likes and has been shared more than 15,000 times.

Not everyone agrees with Lil Reese, including skier Gus Kenworthy (tweeted on Twitter) should consider using a new controller on the platform-@ LilRacist300.

Lil Reese did not respond to an email from CNET asking for comment. However, the rapper posted a copy of the email in a story on Instagram and added "To My King Sanuck." The image shared on Instagram Stories disappeared after 24 hours, but a company spokeswoman said the image had been deleted in advance due to violations of the platform's prohibition on publishing personally identifiable information and attacks on ethnically based people.

After the NBA suddenly suspended its season, Twitter users expressed outrage at the end of the game, posted racist remarks among Asians, and called for a boycott of China. In one case, a user tweeted that Chinese people should like their "bat and chimpanzee soup". Another user said on Twitter that he told "Chinese Ch" that he was offering a free food sample "NO CORONAVIRUS !!".

Twitter said the tweets did not violate its rules, which bar users from re-using insulting, prejudicial, or other content that degrades someone. As of Monday night, these tweets were still publicly visible.

Still, Twitter asked some users to delete some nasty tweets.

A user stated on March 11 that the Chinese are "very dirty people" that caused "epidemics" and "karma should be on them", not the rest of the world. Twitter initially stated that the tweet did not violate its rules, but the tweet was deleted on Sunday after CNET asked the company for an explanation. The company said on Monday that it will not be able to take action on all products Misleading COVID-19 tweet, When content clearly incited personal injury, it seemed clear.

A tweet from John McAfee, the founder of the security company, incorrectly states: "The coronavirus cannot attack blacks because it is a Chinese virus." This tweet was posted in the US Democrat, Bobby Lee. Bobby Lee Rush was withdrawn after complaining.

Twitter said the tweet violated its rules and McAfee was locked in his account until he deleted it. The company recently expanded its definition of harm to include "a statement that states that nationality is more susceptible to COVID-19 than specific groups." McAfee said on Facebook that the tweet was "joking and mocking anti-China ethnic conflicts that have swept the world."

However, Rush didn't find McAfee's humorous. "When it comes to false and misleading information, especially when it is downright racist, companies like Facebook and Twitter need to step up their efforts," he said in an interview. tweet.

Fueling Asian stereotypes

On TikTok, a video zoomed in on several Asian students wearing masks as music, including the word "coronavirus test" playing in the background. The video attracted more than 90,000 likes after it was shown to the service by CNET.

TikTok users have accused a Korean-American of eating bats and transmitting the virus. TikTok said the comments violated its rules and have been removed.

Screenshot of Queenie Wong / CNET

In a popular video about what to bring with you during a corona virus outbreak, a user commented that a Korean-American creator was a "patient zero" and ate a bat.

Asian TikTok creators have received comments about their videos asking if they are infected with the virus. Some users have blamed Asians for eating dogs, bats and snakes.

A TikTok spokeswoman said the remarks violated the company's rules that "violence or incitement to an individual or a group of people is based on protected attributes such as race." "Broadly speaking, hate speech has no place on TikTok," she said. The comment has been removed. Chinese technology company ByteDance owns TikTok, an app known for its quirky short videos.

Some disturbing posts are subtly racist. On Facebook-owned Instagram, users wrote "Coronavirus for All" under a post of the annual dragon parade in District 50, Mills, Orlando, Florida.

Florida photographer Grayson Gibson reported hate speech to Instagram, but the company initially said the speech did not violate its regulations.

"Even for such a small thing, it's important to get people's attention and get rid of it, because I think a lot of racism against Asians has been swept away," Gibson said.

A Belgian school posted the picture on its Facebook page and Instagram account, but deleted it after strong opposition. Instagram said the picture would violate its rules.

Screenshot of Queenie Wong / CNET

After CNET reached out to Instagram, a company spokeswoman said that Instagram did not allow content "designed to incite hatred for others" and removed comments that violated its rules.

In March, University of St. Paul, University of St. Paul, Valegem University posted a photo on Facebook and Instagram pages showing students wearing traditional Chinese clothing, panda clothing and conical hats, and holding photos labeled "Corona Time", so Be criticized. The school apologized in a statement that the clothes were chosen long before the corona virus outbreak, independent report.

The school said in a statement: "Students have hinted at recent events in an interesting way by adding a sign. Neither the school team nor the students involved intend to adopt a submissive or low-key attitude."

An Instagram spokesman said the photo violated regulations. After a strong objection, the school deleted the photos.

Some users have seen racist comments pop up in private Facebook groups. Katherine Sliter, a psychometrician and consultant in Ohio, said a woman posted a post for "moms with more than 10,000 moms" in a private Facebook organization: "Chinese people eat weird Things are very dirty, so their bodies cannot resist bacteria and spread. " Sliter, who spoke on condition of anonymity, said that she and others reported the position to the administrator of the position, which has been deleted.

Report hate

Meanwhile, advocacy groups are still working to track hate incidents.

Marita Etcubañez, head of strategic planning for the Asian American Progressive Justice Organization, encourages users to report racist remarks to companies and groups such as AAAJ for the purpose of recording the incident. The team is responsible website It enables people to report hate behavior, and this information can help advocates pinpoint the scope of the problem and develop potential solutions.

"The power to share your stories and feelings is also powerful, and others can understand that if this happens to them, they are not alone."

The Asia-Pacific Policy and Planning Council and China's Affirmative Action Organization also launched a website So users can report hate incidents. Asians have been using #WashTheHate and #IAmNotAVirus to share their stories on social media. Asian American celebrities including lost actors Daniel Dae Kim, Mulan star Zima The crazy Asian rich actress Awkwafina has spoken the racist language used during the pandemic.

"I am saddened by the remarks and cruelty that comes from it," Awkwafina said in an interview. Instagram posts Tuesday.

Osera, a TikTok user in Washington, spoke on Twitter against users who wrote and miswritten coronavirus in response to her comment on another user's video.

She tweeted, "It's not difficult for you to get better." "I don't understand why people feel annoying."

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