Mark Zuckerberg revealed that due to the coronavirus pandemic, people spend more time on Facebook and WhatsApp, but the company's revenue is hit. As countries adopt social isolation and work from family culture, Facebook's use has skyrocketed.
Zuckerberg said the total number of messages in virus-infected countries has increased by more than 50% from the previous month.
In addition, voice and video calls from Messenger and WhatsApp have more than doubled in these countries. Zuckerberg wrote in a blog post: "The growth in the use of COVID-19 is unprecedented in the industry as a whole, and we set new records almost every day."
Zuckerberg revealed that Italy spends 70% of its time on Facebook. In Italy, Instagram and Facebook Live views have also doubled in a week. As of 9:00 am (IST) on March 26, the country has been severely attacked by the epidemic, with cases rising to 74,386 and a total of 7,503 deaths.
Zuckerberg added: "In the past month, we have also found that messaging has increased by more than 50% and the time of group calls (with three or more participants) has increased by more than 1000%."
To help alleviate potential network congestion, Zuckerberg said his team temporarily reduced the bitrate of videos on Facebook and Instagram in some regions.
However, Zuckerberg clarified that despite the surge in Facebook, Instagram and WhatsApp applications, the company's business was adversely affected due to the pandemic.
"With increasing engagement, we cannot monetize many services," he said. Zuckerberg added that in some countries, the government has taken proactive measures to stop the virus epidemic and advertising has declined.
Zuckerberg also claims that his app has helped more than 1 billion people access authoritative information and health resources through his Coronavirus (COVID-19) information center and education pop-ups.
Recently, Facebook Inc donated 720,000 masks and 150,000 pairs of gloves to medical staff around the world. The technology company also donated $ 10 million to the CDC Foundation's Combat Coronavirus Fundraiser.